Design thinking, problem
solving writer who loves a
story-first approach to
creating thoughtful content.

More About Me

Recent work

Investing obstacles

Soft product promotion for an automated investing service.

Insurance Designations

Thought leadership article on the impact of professional designations.

AWA Promo Video

Promo video encouraging early-career insurance pros to join Ascend With Argo.

The AWA Toolkit

Updated layout for insurance tools and resources page.

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Professional skills

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Surveys, Interviews, Usability tests, Competitive analysis

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Personas, Empathy maps, Wireframes, Prototypes, HTML/CSS

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Sketch, InVision, Figma,, WordPress

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Information Architecture

Card sorts, Site maps, User stories

View full resume


He exceeded my expectations and I will definitely hire him again for future projects.

David, Upwork client

Nicolas did an amazing job with my nonprofit’s website. He matched our organizational goals with a beautiful design that was easy to use for our patrons.

Mary Helen, Mujeres Unidas